Staying safe on Instahome

Instahome is a technology marketplace that connects people. It is important to take sensible precautions when arranging property visits and transactions. The tips below can help you stay safe.

For tenants and buyers

Inspect the property in person before making any commitment.
Where possible, arrange visits during daylight hours.
Tell a friend or family member where you are going and when.
Verify that the property is genuinely owned by the person offering it.
Confirm that the landlord or agent is authorised to rent or sell it.
Avoid carrying large amounts of cash to viewings.
Use written agreements before paying any money.
Verify payment details directly with the verified owner or agent.
Keep receipts and records of any payments you make.
Never share your password or one-time (OTP) codes with anyone.
Report listings or requests that look suspicious or too good to be true.

For landlords and sellers

Where appropriate, verify the identity of people visiting your property.
Keep your personal and identity documents protected.
Do not publish unnecessary private information in listings or photos.
Use safe meeting arrangements, and consider having someone with you.
Document rental or sale agreements in writing.
Report any harassment, threats or fraudulent behaviour.

In an emergency

Instahome is not an emergency service. If you are in danger or feel unsafe, contact your local emergency services or law enforcement authorities in your area straight away.

Please also review our Community Guidelines. To report a concern, contact us at support@instahome.co.tz.